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FAQs

Frequently Asked Questions

If kept refrigerated and sealed, the sauces last approximately 2-3 months after opening. The flavor and aroma will change before it goes bad so trust your nose.

Chinese Fermented Black Bean and Southeast Asian Sweet Chili are gluten-free.

Chinese Fermented Black Bean is the only vegan product. Southeast Asian Sweet Chili and Korean Gochujang both contain anchovies.

No chance, only natural, wholesome ingredients in our sauces.

Our products are manufactured in upstate New York.

No but they are produced in a facility that processes peanuts.

Ship happens. If your package is damaged in the shipping process we will happily resend your order (with extra care). If you are not satisfied with your order for any other reason please contact us and let us know what’s wrong. We promise to do our best to make it all better.

No names, email addresses, or any personal information you share with us will ever be provided or sold to any third party. Any submitted content (Inspirations, comments, emails showering us with praise, etc.) will become property of One Culture Foods, Inc. and may be used to make us look good in front of others.

If you have any questions, can’t find something, or need a recipe suggestion just contact us and we’ll get back to you asap.

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